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Last Updated: October 2025

At Scodex Herbal Network (“Scodex”, “we”, “our”, “us”), we value your privacy and are committed to protecting your personal data.
This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, mobile app, or any of our online services (collectively referred to as the “Platform”).

By accessing or using the Scodex Platform, you agree to this Privacy Policy. If you do not agree, please discontinue use of the Platform.


1. Information We Collect

We collect different types of information to provide and improve our services:

a. Personal Information

When you register or make transactions, we may collect:

  • Full Name

  • Email Address

  • Phone Number

  • Gender and Date of Birth

  • Residential or Shipping Address

  • Bank Account or Payment Details

  • National ID or verification documents (for distributors)

b. Usage and Technical Data

We automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited, duration, and interaction data

  • Cookies and tracking technologies

c. Transactional Information

When you buy products or earn commissions, we collect:

  • Order details

  • Payment history

  • Wallet and referral activity


2. How We Use Your Information

We use your information to:

  • Create and manage your Scodex account

  • Process orders, payments, and product deliveries

  • Provide customer support and technical assistance

  • Calculate commissions and referral earnings

  • Send marketing and promotional updates (you can opt out anytime)

  • Improve our Platform, services, and user experience

  • Comply with legal, tax, or regulatory requirements


3. Cookies and Tracking Technologies

Scodex uses cookies and similar technologies to:

  • Keep you logged in

  • Remember preferences

  • Analyze traffic and performance

  • Personalize content and promotions

You can disable cookies in your browser settings, but some features of the Platform may not function properly.


4. How We Share Your Data

We do not sell your personal data.
However, we may share limited information with:

  • Service Providers – such as payment gateways, logistics, and IT support.

  • Regulatory Authorities – when required by law.

  • Business Partners – for affiliate or commission-related processing.

All third parties are required to handle your data securely and only for approved purposes.


5. Data Security

We use industry-standard security measures to protect your information, including:

  • Encrypted connections (SSL)

  • Secure password hashing

  • Restricted access to sensitive data

  • Regular system audits and monitoring

While we strive to protect your data, no system is 100% secure. You are responsible for safeguarding your login credentials.


6. Your Rights

You have the right to:

  • Access and review your personal data

  • Correct or update inaccurate information

  • Request deletion of your account or data (subject to legal limits)

  • Withdraw marketing consent at any time

  • File a complaint with a data protection authority

To exercise these rights, contact us at privacy@scodexherbal.com.


7. Data Retention

We retain your data only for as long as necessary to:

  • Maintain your account

  • Complete transactions and payouts

  • Comply with tax, audit, or regulatory requirements

After that, your information will be securely deleted or anonymized.


8. Children’s Privacy

Scodex does not knowingly collect information from individuals under 18 years old.
If we become aware that a child has registered, we will delete their account immediately.


9. Third-Party Links

Our Platform may contain links to third-party websites (e.g., delivery partners or payment processors).
We are not responsible for their content or privacy practices. Please review their policies before sharing personal information.


10. International Data Transfers

If you access the Scodex Platform from outside Nigeria, please note that your data may be transferred and processed in Nigeria or other countries with different data protection laws.


11. Updates to This Policy

We may update this Privacy Policy from time to time.
All updates will be posted on this page with a revised “Last Updated” date.
Your continued use of the Platform after changes means you accept the new terms.


12. Contact Us

If you have questions, complaints, or requests regarding this Privacy Policy, contact us at:

📧 privacy@scodexherbal.com
🌍 www.scodexherbal.com

We may use cookies or any other tracking technologies when you visit our website, including any other media form, mobile website, or mobile application related or connected to help customize the Site and improve your experience. learn more

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